Is this email not displaying correctly? Try the web version.

FM

EDITION NOV 10

FactoryMaster Newsletter

In This Issue

Data Capture Products
Quality Module Programme
Target Customer Profile
Printers Partner SATO
Knowledge Transfer Partnership
Special Offer
ICT Excellence Awards 2010

Forward to a friend

Know someone who might be interested in our Bi-Monthly newsletter?

Forward this email their way and help spread the word.

BLOODHOUND SSC

Land speed record attempt

Member of:

Coventry & Warwickshire Aerospace Forum

Unsubscribe

If you’re just not interested in our quarterly newsletter any more, feel free to unsubscribe. We’ll be sorry to see you go.

Unsubscribe

Latest News

New Data Capture Products

We now offer a variety of different data capture units:

Quality Management System Module

In 2011, FactoryMaster will begin the journey to IS0 9001 accreditation, and alongside this, we are hoping to bring a new module to the FactoryMaster suite to help manage and maintain quality systems for various industries, primarily focusing on the ISO 9001 standard.

To ensure this module offers the best value for money, FactoryMaster is looking to enlist the help of its customers to assist in the design process of this module. This is a unique opportunity for companies that have or are working towards an accredited Quality Management System to have some real input into how the project unfolds and what features and benefits are embedded into the module.

We are looking for a number of companies to join the initiative, which will kick off with an introduction day, where we would like a Quality Manager and a FactoryMaster super user from each selected customer to join us and see what we have planned so far. This would be a good opportunity to openly discuss the benefits, design shortfalls and potential issues as well as helping us piece together the differences between the various Quality Standards.

If you would like to be considered and would be able to give us a day of your time later this month or early December, please contact support@factorymaster.co.uk to register your interest with the following details: Company Name, Contact Details, Quality Manager and Super user you would like to put forward for the initiative.

We will be looking to give a discount on the module to everyone who participates as well as giving away a free copy to one lucky participant - *we may also throw in a few licenses and training days!

Target Customer Profile (TCP)

Target Customer Profile is part of the CRM Module. To activate this you need to switch on a 'Control Flag' - go to system maintenance, system settings, control file - flag required 'TCP_DETAILS' on the 'Sales Order' category within the system control file - this flag should be set to 'Yes' to use this functionality. *Please note that access to this area of the system is restricted via individual 'User Access'.

You will then need to set up the various profile criteria. To do this, go to 'System Maintenance', 'System Settings'. 'Sales System Settings' - Select TCP Maintenance.

You can then enter the detail in the 'Field Name' and then define whether you want to apply a 'TCP Score' based on the element added

There are 3 options to choose from in the 'Field Type'

  1. Note - This enables the user to enter a note or memo against the 'Field Name' rather than apply a score or not.
  2. Choice - No Score- This enables you to define a profile category without applying a score - for example 'Contact Frequency' or 'Discount Structure'
  3. Choice - Including Score - This option enables you to apply a profile score against a category - this might define a score based on your preference of dealing with a particular type of industry sector.


For more help with TCP, please download the following guide

SATO Printers

SATO are a leading global provider of integrated automatic identification and data collection solutions that leverage barcode and RFID technologies.

The printers are compatible with the FactoryMaster label sizes.

View the SATO printer range

KTP - Knowledge Transfer Partnership

We have recently taken on two KTP students. The KTP is Europe's leading programme helping businesses to improve their competitiveness and productivity through the better use of knowledge, technology and skills that reside within the UK knowledge base.

Rushana Khusainova - Has joined us as a Marketing Executive. Rushana is an MSc international Business Management graduate from Manchester Metropolitan University.

Richard Price - Has joined us as a Simulation Engineer. Richard has a PhD in Computer Science from the University of Birmingham.

Special Offer

50% off CRM

Offer ends 31st December 2010

For more information please phone Darran Neary on 024 7699 8661

ICT Excellence Award 2010

We are proud to announce that FactoryMaster have been shortlisted for the ICT Excellence Award 2010 for the "best business value" category.

Graham Scott, James Todd and Rushana Khusainova presented to a panel of judges on Wednesday 27th October, and we are now eagerly waiting for the awards ceremony later this month.

Being shortlisted means we are automatically a 'highly recommended' company.

read more about the awards.

T: 024 7699 8661 F: 024 7639 9466 E: sales@factorymaster.com

14 The Green, Trentham Road, Nuneaton, Warwickshire, CV10 0SW

www.factorymaster.co.uk